Information Systems

Enhancing the passenger experience across their whole journey

Information Systems

keeping passengers informed and connected.

Information Systems

Passenger Relevant Information In Real Time

Information Systems – Keeping People Moving

In the modern world there is an increasing demand for consistent, real time and reliable information, essential in any environment but none more so than within; train stations, bus depots and airports.  In these locations they not only assist in providing for the safety of passengers but also provide for space management, increased customer satisfaction, and generate new revenue opportunities.

At Fone Alarm we deliver turnkey solutions to the; design, installation, maintenance, repair and refurbishment of Information Systems.

With in excess of 40 years experience of operation we have the skills base to provide a bespoke service for all of your information system requirements – through; specification/design, civils, to install, test & commissioning.

Whether working alongside your project team or through the development of a bespoke system on your behalf we can provide for the full range of information systems:


  • Alarm systems (Security, Fire)
  • Audio & Public Address Systems (PA)
  • CCTV (Operational and Security)
  • Command & Control Environments
  • Customer information systems (CIS)
  • Customer Help Points (CHP)
  • Digital signage
  • Electronic Displays
  • Flight information display systems (FIDS)
  • Long Line Public Address (LLPA)
  • Passenger information systems (PIS)
  • Passenger Help Points (PHP)
  • Public Address Voice Alarm (PAVA)
  • Radio Public Address (RPA)
  • Signage
  • Signal Post Telephones (SPT)
  • Ticket Vending Machines (TVM)
  • Unified information systems (UIS)
Platform System
Digital Signage
Help Point

For the benefit of our clients we deliver a complete range of service’s including but not limited to:-

  • Consultation service
  • Product search/selection
  • Concept design/development and specification writing
  • Equipment manufacture
  • Installation (incl civils)
  • Final commissioning
  • Operations and Maintenance Manuals
  • User training
  • On-going preventative and corrective maintenance services

Should you require it (or it be necessary) we can also produce a suite of SHEQ documentation applicable to working within the railway and construction environments including the following;

  • Method Statements/Safe systems of Work
  • Work Package Plans
  • Task Briefs
  • Safety and Environmental Plans
  • Construction Phase plans
  • Test Plans
  • GRIP 1-3 Design Packages
  • Operations and Maintenance Manuals
  • Factory Acceptance Test documents

As a Network Rail Principal Contractor (CRE, TIC, CEM) all of our designs within the Rail environment are produced adhering to Network Rail’s GRIP stage processes and procedures and are also fully compliant with:

  • Network Rail forms A/B Electrical & Comms
  • Network Rail forms 01/02/03 Civils

We can also supply the Network Rail Approved Train Mass Detector (TMD), PADS no PA05/529.  In non Train Describer (TD) areas, mass detectors are used as a way of updating CIS information.

Why not contact us on: 01737 223673 to see how we can provide/assist you on your project or get in touch using the contact form below.

Elephant and Castle
Onboard LED
Platform Information
PIS Install

Organisations we’ve worked with

Over the last forty years we have had the privilege of working with/alongside some of the biggest names in the rail and construction sectors.  Below are a handful of those that have provided us with that opportunity:

Contact Us

Searching for suitably qualified, competent, experienced and reliable teams or individuals to support your projects?  We can help.