Always learning, always improving our service.

The team visited BlackBox last week for an equipment awareness and installation training day. BlackBox are supplying over 350 of their Customer Information Screens (CIS) that Fone Alarm will be installing on behalf of West Midlands Trains on the LNR route. In addition, at main stations such as Watford Junction, Northampton and Milton Keynes the larger mainboards, as shown in the picture, will be installed.

We’re really looking forward to this project over the next couple of years. As well as the CIS displays we also have installs of around 600 new and upgraded CCTV cameras and communication equipment over the network. This will all help improve the customer experience as well as customer safety.